Sunday, April 13, 2014

Ford, I Understood ...

I bought a new Ford Escape 2014 on Feb 18, 2014. Only after one week on Feb 27, the fuel inject system problem almost made an accident on highway. The engine lost power and had constant vibrations; meanwhile, gas was smelt full into the vehicle. 

I understood it is an unusual problem for a brand new Ford Escape 2014. However, I cannot imagine the consequence if crash happens due to engine power lose or fire triggered due to broken fuel injection system.

I understood this issue may be only small number of percentage in all Ford Escape 2014 vehicles. However, it is 100% disaster for a family whenever it happens. Not only that, it could also be a disaster for other drivers or pedestrians. They all have their family as well.

I understood what the meaning of unusual is, but I am really curious that two unusual problems coexist on one brand new vehicle: one is fuel injection system issue, another one is power tailgate issue.

I understood it is not fair to expect Ford Escape to be perfect because it has history of several recalls in 2013. I can tolerant the problem of tailgate as long as it is not opened during driving, but I absolutely not tolerant the issue of SAFETY and RELIABILITY.

I also understood as a father and husband, I have to consider the safety of my family when I give them rides. As a driver, I must be responsible for other people’s safety when I am operating a vehicle.

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