Marathon Run for Ford Escape Repair

Seems Ford does not know to fix this issue on my new Ford Escape 2014.

Feb 18/2014 when I picked up my brand new vehicle, I was told that the tailgate just need to be reprogrammed to get proper functionality.

Feb 25/2014 sent vehicle to dealer for tailgate reprogramming, did not resolve the issue by reprogramming, found a faulty harness need to be replaced, it takes about 14 days to order it and ship to the dealer repair shop.

March 15/2014 second time sent vehicle to dealer for tailgate repair, still not resolve the issue by replacing the harness. The dealer service needs to contact Ford engineer to get more information about how to repair it.

Today, one month and 10 days after, I am still waiting without further update regarding to this repair.
This is a defect comes along with the brand new Ford Escape 2014, I am not sure how long it will take to fix this issue, but I am willing to take this Repair Marathon Run with Ford.

A couple of years ago, I completed 8Km Marathon Run in 46 minutes 25 seconds and got this medal. Now I am going to take months or even years to run Repair Marathon to get the tailgate repaired so it can work properly!

I know it is a new challenge for me. However, I am ready to take this challenge! Ford, are you ready?
Let’s see if can make a new record.